We have a 30-day satisfaction guarantee. If you and your Vega aren’t a match made in smoothie heaven please take it back to the vendor you originally purchased from. Bring back the item in its original, unused condition (including all original packaging and tags) accompanied by the receipt, within 30 days to the place of purchase. Please note that expired product is not eligible for return or exchange. If you have questions give us a call at 1-866-841-9355 and someone from our Customer Experience team can help you out.