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What type of payment do you accept?
We accept the following methods of payment: Visa, Mastercard, and American Express. We do not accept...
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Can I change or cancel my order?
Orders are processed and shipped as soon as possible so please contact us immediately after placing...
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How do I use my promo code?
You can apply your promo code in your shopping cart where the box asks for your...
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What happens if a product is out of stock?
If a product is currently out of stock you will not be able to place it...
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What courier do you use?
We ship via Purolator. If your order contains chocolate, we use ATS during the warmer months...
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Does Vega ship Internationally?
At this time we ship to the USA and Canada only. We don't offer international shipping.
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Do you ship to PO boxes or military addresses?
At this time we are unable to ship any PO boxes or APO/FPO/DPO addresses.
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How can I track my order?
Once your order is shipped from our warehouse, we will email you with a shipping confirmation...
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My item arrived damaged, what do I do?
Please fill out the contact form or email askvega@myvega.com with your name, phone number and order...