FAQs

We accept the following methods of payment: Visa, Mastercard, and American Express. We do not accept Paypal or Visa Debit Cards at this time. Orde...

Orders are processed and shipped as soon as possible so please contact us immediately after placing your order if you have changed your mind. While...

You can apply your promo code in your shopping cart where the box asks for your ‘Discount Code’. Enter it in the box and click apply.

If a product is currently out of stock you will not be able to place it in your cart. If a product becomes out of stock after you place your order,...

We ship via Purolator. If your order contains chocolate, we use ATS during the warmer months to keep it cool and prevent your items from melting.

At this time we ship to the USA and Canada only. We don't offer international shipping.

At this time we are unable to ship any PO boxes or APO/FPO/DPO addresses.

Once your order is shipped from our warehouse, we will email you with a shipping confirmation and tracking number link which you can follow. Altern...

Please fill out the contact form or email askvega@myvega.com with your name, phone number and order confirmation number and we’d be happy to see ho...