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Online Store - Shipping

  • What happens if a product is out of stock?

    If a product is currently out of stock you will not be able to place it in your cart. If a product becomes out of stock after you place your order, you will not be charged for the product, and it will not ship to you once it is back in stock. If you want to find out if an item is back in stock, email us at askvega@myvega.com.
  • How do I get free shipping?

    We offer free shipping on all orders over $50 (after all discounts and promotions are applied).
  • What courier do you use?

    We ship via Purolator. If your order contains chocolate, we use ATS during the warmer months to keep it cool and prevent your items from melting.

  • Does Vega ship Internationally?

    At this time we ship to the USA and Canada only. We don't offer international shipping.
    • Do you ship to PO boxes or military addresses?

      At this time we are unable to ship any PO boxes or APO/FPO/DPO addresses.
      • How can I track my order?

        Once your order is shipped from our warehouse, we will email you with a shipping confirmation and tracking number link which you can follow. Alternatively, you can track your shipment from your account, just login to view.